September 27, 2022
A lot of Grand Rapids drivers have asked whether or not they should use their severe service maintenance schedule, which is listed in their vehicle's owner's manual. It can be somewhat confusing, so we decided to consult an expert. Cricket Killingsworth is from QMI/Heartland, a manufacturer of automotive products and fluids. She's been in the automotive business for over 30 years and is a speaker, a trainer and a writer.
Cricket says there's so much confusion on this topic because, "Most owner's manuals actually have two maintenance schedules. Sometimes these are called 'regular service' and 'severe service.' Sometimes they're simply called Schedule 1 and Schedule 2. A severe service schedule recommends that things like an oil change, air filter replacement and transmission service be done more often: either in fewer miles or in less time."
Foreign and domestic vehicle manufacturers create a specific schedule for each vehicle they manufacture. So there isn't one generic schedule that applies to all vehicles. In addition to your owner's manual, Grand Rapids automotive repair centers (including Tuffy Grand Rapids) subscribe to information services that provide the auto maintenance schedules for every vehicle - so they can help Grand Rapids drivers know when to take care of needed services. Below is a typical definition for severe service.
It's common sense for Grand Rapids drivers: Just a few minutes at higher speeds allows the moisture in the oil to evaporate. Very short trips, or trips of less than 10 miles when it's very cold, don't allow the engine to heat up enough to get rid of the water. And water in the oil leads to damaging sludge. Also, towing and heavy loads raise operating temperatures and cause fluids to break down faster. Dusty and muddy driving around Grand Rapids means that more dirt will get past the air filter to contaminate the fuel system and engine oil.
The bottom line is that you need to decide for yourself if the regular or severe service schedule is right for you, based on your driving habits. Look at your owner's manual or talk with your Tuffy Grand Rapids service advisor who can help you know which schedule to follow.
Here is what a fleet manager said recently: "Since city miles are generally tougher on vehicles than highway miles, we use the manufacturer's severe service schedule as the basis for our preventative maintenance program. We massage those schedules over time, increasing or decreasing the service intervals so that they make the most sense. There is a little bit of art to go along with the science."
Make an honest evaluation of your driving habits. Unless you do mostly Michigan highway driving in moderate weather, you'll likely have a fairly good amount of severe service mixed in. Some Grand Rapids drivers just want to play it safe and follow the severe service recommendations, rather than analyzing how they drive each month.
Ask us for help evaluating your driving and service needs.
Tuffy Grand Rapids
610 28th St. SE
Grand Rapids, Michigan 49548
616.452.4425
June 29, 2025
When you step on your brake pedal, you want to feel confident that your vehicles going to stop. If your brakes arent working right, its a risk to your safety and the safety of others on the road. After all, youre driving a machine that weighs thousands of pounds, and you have to be able to stop... More
June 22, 2025
Did you know that having a burned out headlight can result in your rearview mirror reflecting some flashing lights? In other words, you might get pulled over by the police for only having one working headlight, because in most places it's against the law. Not only is it illegal to drive with one... More
June 15, 2025
What's the dif? To an automotive technician, it's the differential, a part of your vehicle that helps direct power from the engine to the wheels. The differential is a gearbox that enables the drive wheels to turn at different speeds (they do that when you turn). Inside the differential is a f... More