Back to all

What Grand Rapids Customers like About Us at Tuffy Grand Rapids

February 27, 2016

A big part of the service we provide at Tuffy Grand Rapids for our Grand Rapids customers is education. We want you to feel confident with your service decisions.

And we're always open to questions from our valued Grand Rapids area customers. Even though we try to be proactive in our Tuffy Grand Rapids automotive education, we sometimes get busy fixing vehicles and need a reminder. Please, just ask.

We've found our Grand Rapids customers like the service reminders. They've grown to trust that our recommendations are based on the vehicle manufactures’ published maintenance schedules and that Tuffy Grand Rapids is not just pulling them out of the air.

We know that people in Grand Rapids live a busy life with a lot more to think about than wondering if it's time to replace the PCV valve on their vehicle. Part of our Tuffy Grand Rapids service process is checking the vehicle manufacture's schedule to make sure we don't overlook service.

We hope Michigan drivers appreciate their courtesy inspection when they come into our Grand Rapids facility for service. If we find something unexpected, it's good to know, and if we don't find anything wrong, you get a little peace of mind.

You know, customer satisfaction is very important to us at Tuffy Grand Rapids. We want to run a professional and friendly Grand Rapids automotive service operation. If we do, you'll keep coming back and recommend us to your friends.

Give us a call at 616.452.4425.

Tuffy Grand Rapids
610 28th St. SE
Grand Rapids, Michigan 49548
616.452.4425

More articles from Tuffy Grand Rapids (28th St.)

Putting a Stop to Brake Problems (Brake Service)

June 9, 2025

It's safe to say that most drivers take their brakes for granted. You press on the brake pedal and the vehicle slows down or stops. It's easy to see why it is so important for your vehicle's brakes to be working correctly. Brakes are an important safety feature of any vehicle. When it comes to... More

When it Comes to Air Filters, Change is Good (Clogged Air Filter)

June 2, 2025

Engine air filters may not seem like a big deal, but when theyre clogged up with dirt, dust, and insects, your engine could wind up choking for air and not delivering you the power and performance it was designed to give. There are actually a couple of air filters in your vehicle. One filters th... More

Bump in the Road (Alignment)

May 25, 2025

There's something you can do that helps your tires last longer, wear more evenly and your vehicle handle better. "Sign me up," you say! Wondering what that is? It's aligning your wheels, and it will literally point you in the right direction when it comes to a better and safer driving experience... More