Back to all

What Grand Rapids Customers like About Us at Tuffy Grand Rapids

February 27, 2016

A big part of the service we provide at Tuffy Grand Rapids for our Grand Rapids customers is education. We want you to feel confident with your service decisions.

And we're always open to questions from our valued Grand Rapids area customers. Even though we try to be proactive in our Tuffy Grand Rapids automotive education, we sometimes get busy fixing vehicles and need a reminder. Please, just ask.

We've found our Grand Rapids customers like the service reminders. They've grown to trust that our recommendations are based on the vehicle manufactures’ published maintenance schedules and that Tuffy Grand Rapids is not just pulling them out of the air.

We know that people in Grand Rapids live a busy life with a lot more to think about than wondering if it's time to replace the PCV valve on their vehicle. Part of our Tuffy Grand Rapids service process is checking the vehicle manufacture's schedule to make sure we don't overlook service.

We hope Michigan drivers appreciate their courtesy inspection when they come into our Grand Rapids facility for service. If we find something unexpected, it's good to know, and if we don't find anything wrong, you get a little peace of mind.

You know, customer satisfaction is very important to us at Tuffy Grand Rapids. We want to run a professional and friendly Grand Rapids automotive service operation. If we do, you'll keep coming back and recommend us to your friends.

Give us a call at 616.452.4425.

Tuffy Grand Rapids
610 28th St. SE
Grand Rapids, Michigan 49548
616.452.4425

More articles from Tuffy Grand Rapids (28th St.)

When Your Air Bag Light Comes On (Illuminated Air Bag Light)

April 28, 2024

There are some dashboard lights you should pay more attention to than others. One is the air bag light. If it's on and your vehicle is in an accident, your air bags probably won't do their job. Automakers began installing air bags in the late 1990's since they were mandatory in the United State... More

The Little Valve that Could (PCV Valve Replacement)

April 21, 2024

It's easy to get letters like PVC and PCV mixed up. PVC is a plastic that's used in a lot of things, especially plumbing pipes. And PCV is a valve that helps your engine burn off excess fumes rather than having them pollute our atmosphere. PCV stands for positive crankcase ventilation. When y... More

Steering You Right (Tie Rod End Replacement)

April 14, 2024

For drivers, S stands for safety. And there are three other words that start with S that are all equally important: starting, stopping and steering. For your vehicle to be at its safest, all three functions must be in top shape. Steering is one of those things we take for granted. After all, y... More