Grand Rapids Auto Repair You Can Trust

Your Local Experts for All Vehicle Needs

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Mon-Fri: 8 AM - 6 PM, Sat: 8 AM - 3 PM
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610 28th Street Southwest, Grand Rapids, Michigan
Tuffy
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Expert Automotive Repair in Grand Rapids

Tuffy Grand Rapids (28th Street) is dedicated to providing exceptional automotive repair and maintenance services to drivers in Grand Rapids, MI. Our shop is built on a foundation of trust, customer care, and technical expertise, delivered by ASE-certified technicians skilled in servicing all makes and models, including domestic, import, hybrid, SUV, and truck vehicles. We offer a comprehensive range of services, from routine oil changes and tire rotations to advanced engine diagnostics, brake repairs, transmission work, and exhaust system solutions. Every customer receives a complimentary courtesy inspection covering vital components like tires, brakes, fluids, battery, belts, and exhaust, ensuring proactive vehicle care and peace of mind.

Shop Amenities & Customer Benefits

Enjoy our modern waiting area with complimentary Wi-Fi and refreshments while your vehicle is serviced. We offer extended business hours, flexible scheduling, and quick turnaround times to fit your busy lifestyle. Every customer receives a free courtesy inspection and 12 months of roadside assistance for added peace of mind. Our shop is designed for your comfort, convenience, and confidence in every repair.

Done Right. Period.

Done Right. Period.

It's more than a slogan. At Tuffy, we stand behind our work and promise that it will be Done Right. Period, or we'll fix it for free*.

*Certain restrictions apply. See store for details.

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Nationwide Warranty

Nationwide Warranty

We pride ourselves on our expertise and standing by our work. That’s why each purchase receives at least 2 year / 24,000 mile national warranty - whichever comes first. Twice the dealership and industry average!

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6 Months Special Financing

6 Months Special Financing

6 months special financing on purchases of $199 or more with your Tuffy Credit Card. No annual fee. Convenient monthly payments.

*Subject to credit approval. Minimum monthly payments required. See store for details.

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Customer-Focused Service and Benefits

At Tuffy Grand Rapids (28th Street), we believe in honest communication, transparent pricing, and fostering long-term relationships with our customers. Our commitment to quality is reflected in the use of high-grade parts and the latest automotive technology, meeting or exceeding industry standards with every repair. We stand behind our work with a nationwide 1-year/12,000-mile warranty on parts and labor, honored at any Tuffy location, so you can drive confidently. Each repair also includes 12 months of free ToYourRESCUE Roadside Assistance, covering towing, jump starts, lockouts, and more for your security and convenience.

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Trusted Values and Customer Comfort

Our team at Tuffy Grand Rapids strives to make every visit pleasant and worry-free. We offer flexible scheduling and extended hours Monday through Saturday to accommodate your busy life. While you wait for your vehicle, enjoy our comfortable waiting area with complimentary Wi-Fi and refreshments. Integrity, reliability, and a customer-first attitude are at the core of everything we do. Whether you need preventative maintenance, major repairs, or just expert advice, we are dedicated to keeping your vehicle safe, dependable, and ready for the road.

Our Values

Honesty and Transparency in Every Interaction

Honesty and Transparency in Every Interaction

We believe in clear communication, honest recommendations, and fair pricing so customers always know what to expect.

Commitment to Quality and Reliability

Commitment to Quality and Reliability

We use top-quality parts and expert workmanship, backed by a nationwide warranty for your peace of mind.

Respect and Professionalism

Respect and Professionalism

Our staff treats every customer with respect and courtesy, building trust through professional service and care.

Preventative Maintenance Focus

Preventative Maintenance Focus

We believe in thorough inspections and proactive care to help you avoid expensive repairs and unexpected breakdowns.

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Brands We Work With